Terms of Service

Effective date: April 1, 2026

These Terms of Service ("Terms") govern your access to and use of the Proof platform, including our website, APIs, SDKs, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of the Service

Proof by Webel provides an identity verification platform that uses facial recognition technology and biometric data to verify the identity of individuals. The Service includes facial enrollment, liveness detection, identity verification, and the issuance of Human Presence Tokens.

3. Biometric Data

As part of the Service, we collect and process biometric data in the form of facial recognition embeddings (mathematical representations derived from facial features). By using the Service and providing your explicit consent during registration:

• You acknowledge that Proof collects biometric identifiers and biometric information as defined under applicable biometric privacy laws, including the Illinois Biometric Information Privacy Act (BIPA).
• You consent to the collection, storage, and use of your biometric data solely for the purpose of identity verification through the Proof platform.
• Biometric data is stored as irreversible mathematical vectors — raw facial images are never stored, transmitted to third parties, or retained after processing.
• We will never sell, lease, trade, or otherwise profit from your biometric data. Your biometric data will never be disclosed to third parties except as required by law or with your explicit written consent.
• Biometric data is retained only for as long as the purpose for which it was collected is fulfilled, or within three (3) years of your last interaction with the Service, whichever comes first. Upon account deletion, biometric data is permanently destroyed.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Attempt to reverse-engineer, decompile, or disassemble any part of the Service.
• Interfere with or disrupt the integrity or performance of the Service.
• Submit fraudulent, misleading, or unauthorized biometric data.
• Use the Service to build a competing product or service.

6. Intellectual Property

The Service, including all software, algorithms, designs, and documentation, is owned by Proof by Webel and protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it in accordance with these Terms.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Proof does not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not guarantee the accuracy, reliability, or completeness of any verification results.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROOF, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your access to, use of, or inability to access or use the Service;
• Any errors, inaccuracies, or failures in identity verification;
• Unauthorized access to or alteration of your data or transmissions;
• Any conduct or content of any third party on the Service;
• System downtime, outages, or service interruptions;
• Any other matter relating to the Service.

IN NO EVENT SHALL PROOF'S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO PROOF IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

9. Indemnification

You agree to indemnify, defend, and hold harmless Proof and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. Provisions that by their nature should survive termination shall survive, including but not limited to Sections 7, 8, 9, and 12.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the effective date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware.

13. Contact Us

If you have questions about these Terms, please contact us at legal@webel.ai.

Document version: 2026-04-01. Last updated April 1, 2026.